B l u e
A c e
T e c h n o l o g y

Customer Service

Software

Everything you need for a first-class support experience that
turns customers into promoters.

Pay For What You Need,
When You Need It.

Starter Plan
Our most popular plan
$50/mo

Starts at 2 paid users

(billed at $600/yr)(Pay Upfront) or $60/mo (Pay Monthly)

ORGANIZE & TRACK CUSTOMER COMMUNICATIONS
  • Ticketing
  • Live chat
  • Conversations inbox
  • Calling
  • Conversational bots
  • Team email
  • Simple automation
MAXIMIZE PRODUCTIVITY
  • Canned snippets
  • Email templates
  • Meeting scheduling
MEASURE EFFICIENCY
  • Tickets closed reports
  • Rep productivity reports
  • Time-to-close reports
Professional Plan
Best for growing teams.
$500/mo

Starts at 5 paid users

(billed at $6,000/yr)(Pay Upfront) or $600/mo (Pay Monthly)

DELIGHT CUSTOMERS AT SCALE
  • Ticket status
  • Ticket routing
  • Task automation
  • Ticket pipelines
HELP CUSTOMERS HELP THEMSELVES
  • Knowledge base
  • 1:1 video creation
MEASURE & IMPROVE CUSTOMER EXPERIENCE
  • Custom reporting
  • NPS surveys
  • Customer experience surveys
  • Customer support surveys
  • Insights dashboard
Enterprise Plan
Best for large teams.
$1,200/mo

Starts at 10 paid users

(billed at $14,400/yr)

DELIVER EXCEPTIONAL SERVICE, CONSISTENTLY
  • Custom objects
  • Playbooks
  • Goals
MANAGE MULTIPLE TEAMS & BUSINESSES
  • Hierarchical teams
  • User roles
  • Single sign-on
  • Slack integration
  • Calculated properties
  • Field-level permissions
ENABLE SELF SERVICE AT SCALE
  • Quote-based workflows
  • Web books

Get the CMS with less pain and more gain for your business!

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